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Do not wire money to anyone you don't know. Verify that the owner is who they say they are before sending money, and always try to pay with a credit card so you can dispute the charge if anything goes wrong. Click here to read her story.Ī sure way to protect yourself is to do your research.
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The same thing happened to Shanika Tucker. Once she wired the money to the supposed owner, she learned the home was never for rent. She was not able to get into this home, but did look at the home from the outside. Click here to read about that scam.Ī local woman went to rent a home after seeing an ad on Craigslist. We told you about a Craigslist scam a few years ago.
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Williams, Raleigh police are investigating. She's even started a GoFundMe to try to get some of her money back.Īs for the scammer, who went by Darelle T. "I lost $1,700 and it's not a lot of money to some people, but I am recently separated with three children, just lost my job," Valerie said. If Valerie doesn't find a place to live, she and her children will be homeless on April 1. "I really blinked and thought that this was going to be perfect for me and my kids and now I am having to start over with absolutely nothing," she said. On the 5 rental properties we went to, we did not find any lockbox hanger warning us about wire transfers/fraud.Īs for Valerie, she just hopes no one else has to go through this. It is our policy to cooperate with local law enforcement to help catch suspected scammers by providing online footprint information. This makes it impossible to add a fraudulent listing via Rently (as can be done on other listings sites). No party other than a qualified manager can add listings to the system. Rently also has algorithms that prevent suspicious activity such as blocking overseas registrations, fake numbers, and fake credit cards. The signage indicates to the renter who they should be dealing with for leasing activities. Official manager signage is at the property as well. Additionally, there is a lockbox hanger at each property that warns against wire transfers/fraud that is on the front door. We also warn not to share the registration pin with third parties. At the time of registration when a user and password is created, we text the new prospective renter to beware of scams. Rently takes extensive measures to ensure the security of properties against scammers. Since 2012 we have facilitated over 100,000 leases and over 1,000,000 check ins with very few (incidents) reported. Property managers are notified in real time of all activity on the system. Our system allows registered renters to view properties listed on the system without an appointment. Rently provides a self showing technology to property managers. The BBB has issued an alert on the company.Īs for Rently, the online lockbox company, a representative provided this statement: The company has a "B" rating with BBB, due to 24 complaints ranging on a variety of issues. "Put security measures in place so people can stop getting scammed," she said.Įven after reporting to American Homes 4 Rent that she had been scammed, she says the company did nothing as she says a rep just hung up on her.Īmerican Homes for Rent didn't respond to my calls or emails. Valerie says she feels that this easy access attracts scammers. He was able to go right into the home as if he was a potential renter. When he was done, he put the key back in the lockbox and went onto the next home.Īt this Bolingbrook home, we went through the same process and once again I was texted the lockbox code, and Jason got right into the home. Knowles checked out the home at his leisure. I was able to give him the lockbox code to get him in the house, as if I owned it myself. I typed in that barcode on Rently's website and within seconds I was texted a code to open the lockbox, which I relayed to Knowles in Illinois. Reach out again if you have any other questions or if there is anything else we can help you with.At the home in Illinois, Jason read to me the barcode on the lockbox.